Service Officer Locations

Accredited American Legion service officers are specially trained to provide expert assistance, free of charge, to veterans and their families. While the majority of a service officer’s work involves application for VA disability benefits, these compassionate professionals also provide information, referrals and resources on education, employment and business, death benefits and other important topics.

» Download Post Service Officer Training Manual

The American Legion
Department of Ohio
Department Headquarters
60 Big Run Road
Delaware, OH 43015
O: 740-362-7478
F: 740-362-1429

Cleveland VARO Department Service Officers

The American Legion
1240 East 9th St., Rm. 923 P.O. Box 99430
Cleveland, OH 44199
O: 216-522-3530
F: 216-357-5668

» Bill Genochio | USMC (Retired) DSO, Field Office Supervisor, ALR Liaison, VA&R – VBA – PSO

Phone: 216-522-3530 ext. 53746 | Email: |

» Will Brown | US ARMY, DSO

Phone: 216-522-3530 ext. 53745 | Email: |

» Michelle Jones | Mother of US ARMY Act. Duty, DSO

Phone: 216-522-3530 ext. 53747 | Email: |

» Thomas White | USMC (Retired), DSO

Phone: 216-522-3530 ext. 53743 | Email:

» Nicole (Jessica) Reese | US NAVY, DSO

Phone: 216-522-3530 ext. 53741 | Email:

» Melissa Manzie | Cleveland Administrative Assistant

Phone: 216-522-3530 ext. 53748 | Email:

Cincinnati VAMC Department Service Officer

The American Legion C/O VAMC
3200 Vine St, Room B148a
Cincinnati, OH 45220

» Jeff Delaney | US NAVY  DSO

Phone: 513-475-6440 W / 513-475-6557 F | Email:

Dayton VAMC/WPAFB Department Service Officer

The American Legion C/O VA
Patient Tower, Room 1D-145e
4100 W Third St
PO Box 335
Dayton, OH 45428

» Gary Felver | US Navy, DSO

Phone: 937-268-6511 ext 2967 | Email:

Columbus VAACC-Department Service Officer

The American Legion
Chalmers P. Wylie VA Ambulatory Care Center
420 N James Rd, Room 1A045
Columbus, OH 43219

» Vacant | DSO

Phone: 614-257-5497 | Email: TBD

Various website resources to support vets:

EcoWatch guide for career opportunities for transitioning military service members and veterans in the solar industry:

-Link provided by Audra Jordan

List of resources for veterans’ financial security

-Link provided by Jim Lucas

SNAP Benefits

VA Housing Grants for Disabled Veterans

Current VA Loan Rates Available Locally

Top 60 Veteran & Military-Friendly Employers

College Resources for Veterans and Their Families

Top 10 Work from Home Jobs for Military Spouses & Veterans with Disability

Five Ways to Cope with PTSD

Trusted Military and Veteran Service Organizations

Highly-Rated Nonprofits Dedicated to Veterans and Military Service Members

Article about the unique challenges presented to veterans who return to school (here:

-Links provided by Adam Evans,