Bill Genochio

VBA Coordinator / Department Service Officer

Phone: 216-522-3504 I Email:

A Post Service Officer provides an important link between the veteran or dependent and a representative holding American Legion accreditation. An effective PSO understands benefits afforded to veterans and dependents; however, the PSO is not authorized to file any claims on behalf of the claimant. PSOs serve as valuable resources to veterans in local posts to ensure that our veterans and their dependents receive their earned benefits.

Post Service Officer School

November 7, 2020 0800-1530 (Current location Department HQ). Subject to change due to class size and COVID preventive measures.

Post Service Officer Manual

PSO Training Flyer 2020